BMW · MINI · Motorrad · E-commerce

The right part in a few clicks

E-commerce redesign for Autogermana, BMW Group's official importer in Colombia.

Role
Lead UX/UI, Arepa
Years
2019 — 2020
Client
Autogermana
Platform
Responsive web
Read
2 min

Results

  • Shippedas the official online store
  • 3brands on one store structure
  • 2breakpoints, desktop and mobile

The problem

High bounce, few sales. The catalog was messy, and owners couldn't find accessories for their own car on a brand that promises great design.

Key decisions

  1. 01

    The menu is the filter

    A mega menu filters the whole catalog from the first click, across all three brands.

    Follows the e-commerce menu standards shoppers already know.

    BMW lifestyle mega menu with categories and collections
  2. 02

    Pick your car first

    Set year, series and model once. Every result then fits your car, with a live count of what's compatible.

    Before, people couldn't find the part for their model. Now it's the first step.

    Accessories page with a year, series and model selector
  3. 03

    A calm checkout

    The cart repeats your car so you know it fits. Guest checkout, two steps, nothing to distract.

    Guest over forced login: forced login is one of the biggest drop-off points.

    Cart summary showing the selected car next to the items
  4. 04

    Out of stock, not out of mind

    A back-in-stock alert brings shoppers back and tells the business what to restock.

    An alert over hiding the item: shoppers come back, and the brand keeps the sale.

    Product page with a notify-me option for an out-of-stock item

Contact

Want the full story?

keduarts@gmail.com